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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Poole

Amy Poole

October 8, 2024

1  out of  5
rating by Amy Poole
"Lie! Amy Poole Pruitt on a 99 Dodge Caravan with liability and transferred to a 2012 Town and Country! Yes I was a customer! Again, customers beware! Let me just say I disagree with the 5 star ratings. I started a policy in August roughly on an older vehicle that ended up with a transmission issue. So the first of September last year I bought another used car. I called from the salespersons office to have insurance transferred to the newer vehicle. I waited 3 days and because I needed the proof of insurance digitally submitted I requested a copy of the policy showing the new vehicle and was told underwriting was behind they could call the office for proof of insurance. Needless to say the company I was going to work for didn't go for that. I waited a week and called and the office said same thing and again said someone could call for proof. In the end I switched companies. Why? I lost a job offer they never showed they covered the purchase vehicle to Raleigh even though I had insurance migrated from the old vehicle. All because at the time of purchase they didn't tell me that the insurance went up almost double for a not much newer vehicle. So when it was time to pay them the next month on the vehicle they have told Raleigh they never insured even though the policy was paid and the business I bought the newer vehicle had been told that the new vehicle was cover, I said no thanks. You lied saying underwriting was backed up almost three weeks and would not provide me proof of insurance via email or other wise... Policy holders beware when changing vehicles with this office."
We responded:
"Hi Amy - I am so sorry you didn't have a good experience with your State Farm office. I have searched our system and I cannot find you as a prior customer anywhere. If we can ever be of any assistance to you, please do not hesitate to reach out to us."
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Maddie Parker

December 26, 2023

5  out of  5
rating by Maddie Parker
"Jennifer Brigham is the best insurance agent! Her knowledge and expertise is truly what we needed when we were stuck on the side of a highway. Can’t say enough good things!"
We responded:
"Thank you Maddie! It has been a pleasure to work with you :)"
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Donald Sedlak

June 22, 2023

5  out of  5
rating by Donald Sedlak
"I called in to Jennifer Brigham's office and spoke with Marlo. I am grateful for the friendly service. The call took less than 15 minutes and I am now insured with State Farm. Thank you Marlo for helping me out."
We responded:
"Thank you for your kind words Mr. Sedlak!"
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Charles Black

April 17, 2023

5  out of  5
rating by Charles Black
"Great"
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Pam Gavurnik

March 23, 2023

5  out of  5
rating by Pam Gavurnik
"Excellent!"
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D Davis

February 25, 2023

3  out of  5
rating by D Davis
"Never got a call back."
We responded:
"Please give our office a call so we can try and assist you"
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Jeffrey Solesbee

February 24, 2023

5  out of  5
rating by Jeffrey Solesbee
"Very helpful and friendly with a life insurance policy, during the difficult time"
We responded:
"Thank you so much Mr. Solesbee -"
Profile photo of Heather Gibson

Heather Gibson

October 10, 2022

5  out of  5
rating by Heather Gibson
"I had some minor issues with my policy and was so aggravated and ready to switch companies, BUT I called and spoke to someone at this location who actually cared enough to take the time to go through all the details with me.. more than once! She and others here were most helpful in helping me get back on track. Because of the patience and willingness to help, I stayed with State Farm and I’m glad I did. No other company in the past has EVER displayed this level of patience and help to me. That is not something worth giving up."
We responded:
"Thank you so much for reviewing our office Heather! We truly appreciate you trusting us with your insurance needs."
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Paul Cashwell

September 21, 2022

5  out of  5
rating by Paul Cashwell
"Great service! Always helpful."
We responded:
"Thank you Mr. Paul! It is our pleasure :)"
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Meggan Guion

August 15, 2022

5  out of  5
rating by Meggan Guion
"So helpful"
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Marianne Cassista

April 13, 2022

5  out of  5
rating by Marianne Cassista
"I had the most awesome experience with Jennifer Brigham’s State Farm office. I worked with Marlo who was knowledgeable and patient with me. She took the time to explain everything to me. I will be back for any more of my future insurance needs Thank you!!!"
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Courtney Morehouse

April 7, 2022

5  out of  5
rating by Courtney Morehouse
"Everyone here is so friendly and helpful they are also quick to respond when I have reached out to them. Jennifer does a great job at explaining coverage options and makes sure we have the coverage we need."
Profile photo of Lisa Mahan

Lisa Mahan

April 7, 2022

5  out of  5
rating by Lisa Mahan
"Wonderful group ! They were so helpful to me on all my insurance needs both personal & business!! I would recommend them for all your insurance needs!!"
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Jennifer Drovie

April 6, 2022

5  out of  5
rating by Jennifer Drovie
"I’ve been with State Farm for over 2 years now for both auto and home owners insurance. They were able to offer me the best coverage for the best price when compared to multiple other well known Companies. I had to file a claim through my home owners this past year and they were prompt and so kind during the process."
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melissa ellis

April 5, 2022

5  out of  5
rating by melissa ellis
"Super knowledgeable and easy to work with"
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Steve Salata

April 4, 2022

5  out of  5
rating by Steve Salata
"Would absolutely recommend this agency! Wonderful ladies to work with."
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M Chapman

April 1, 2022

5  out of  5
rating by M Chapman
"I always have a pleasant experience when I call Jennifer Brigham's office. Amber Salata was extremely helpful in answering my questions and concerns. Thank you all for providing excellent customer services to your clients."
Profile photo of Kema Salata

Kema Salata

March 29, 2022

5  out of  5
rating by Kema Salata
"Trustworthy, efficient, and caring service from this office. You'll get the coverage that is right for your needs and circumstances. I highly recommend these agents."
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Michelle Reed

March 29, 2022

5  out of  5
rating by Michelle Reed
"Friendly office staff, very helpful!"
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Salata Style

March 29, 2022

5  out of  5
rating by Salata Style
"Friendly staff is very easy to work with!"
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Logan Salata

March 29, 2022

5  out of  5
rating by Logan Salata
"It's always a pleasure to work with the ladies there. If you need insurance this is the place to go."
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Amanda Tremblay

March 29, 2022

5  out of  5
rating by Amanda Tremblay
"Nothing but great things to say about Jennifer and her staff."
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Brittany Tillery

March 29, 2022

5  out of  5
rating by Brittany Tillery
"The best office! They work so hard for their clients. I would trust any friend or family member with Jennifer, Ashlee, Amber, and Marlo."
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Scott Mantooth

March 5, 2022

5  out of  5
rating by Scott Mantooth
"Have had nothing but good experiences with Jennifer and her staff."
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Elizabeth Asay

January 18, 2022

5  out of  5
rating by Elizabeth Asay
"When I tell you these ladies have saved my sanity, I mean just that. They have always gone above and beyond to make sure me and my family have been taken care of! We’ve been with them since 2015 and then left for a while but we found our way back home because no one, I MEAN NO ONE, can do the things they do, or the way they do it! I absolutely love all of these ladies and they let me know that my family matters to them! If you don’t have Jennifer State Farm on your side, then you’re truly missing out on pure God sends!"